Our products are money back guarantee.   If you are not happy with the product, you may return any items in its original condition within 30 days of receipt of your shipment for a refund less shipping and handling charges. You must include a copy or the original of the receipt and your return address.   Send the items to the address listed below:      Seasonal Giftshop      2271 W. Malvern Ave #504      Fullerton,  CA  92833